FAQS

Welcome to DUFTiiFY’s Frequently Asked Questions

Here are answers to some common questions about our products, orders, and policies.

1. How long does shipping take?
Orders are processed within 1–2 business days. Standard delivery usually takes 3–7 business days, depending on your location.

2. Do you ship internationally?
Yes! We ship worldwide. Shipping costs and delivery times vary by country.

3. Can I return or exchange a product?
Yes. We accept returns or exchanges within 14 days of delivery. Products must be unused and in their original packaging. Please see our Refund Policy for more details.

4. How can I contact customer support?
You can reach us via our Contact Us page or email us at support@duftiify.com. We respond within 24 hours on business days.

5. How do I know which fragrance is right for me?
Check our product descriptions and scent notes. You can also reach out to us via the contact form for personalized recommendations.

6. Can I modify or cancel my order?
Orders can be modified or canceled within 2 hours of placement. After that, the order may already be processed and shipped.

7. Do you offer gift wrapping or special packaging?
Yes! Select the gift option at checkout for elegant packaging.